Introduction
These terms and conditions govern your use of the Falantasy website, its sub-domains, any associated mobile or desktop applications, and the services provided (collectively referred to as the “Website”). By using our services, you accept these terms in full. If you disagree with these terms, you must not use our services.
Understanding Terms
Specific terms used in this document have precise definitions which are identified by capital letters. The detailed definitions can be found within the section where they are first underlined.
Our Details
Falantasy operates the Website and its services. Falantasy is registered and primarily operates in the digital space, providing a platform to purchase fashion items from various independent retailers.
Our Services
Falantasy offers services that allow users to browse and purchase products from diverse boutiques and brands globally. While we facilitate transactions on behalf of these partners, any purchase made is between you (the buyer) and the independent retailer (the seller). We may also provide ancillary services such as customer support and delivery logistics.
Service Availability
While we strive to ensure the Website is always available, interruptions may occur and are not grounds for compensation. The availability of products through our Website is subject to change without notice.
Your Obligations
You must be at least 18 years old to use our services and purchase products. By placing an order, you confirm that you meet the age requirement, and all information you provide is accurate and truthful.
Intellectual Property
Content on the Website, including text, graphics, logos, and images, is owned by Falantasy or its licensors and is protected by intellectual property laws. You are not permitted to use any content for commercial purposes without explicit permission.
User Conduct
You are responsible for all activities under your account. You must not use the Website for any fraudulent activities or in a way that harms Falantasy or any other person. Unethical use of the service may lead to termination of your account.
Product Descriptions
Falantasy takes care to ensure that all product descriptions are accurate and up to date, however, we rely on our partners for information, and acknowledged errors can occur.
Orders and Contracts
Your order represents an offer to purchase products. The acceptance of this offer is based on the confirmation of the order. The purchase contract is therefore formed only upon confirmation of the order, subject to product availability and price verification.
Pricing and Payments
Prices for products on
are determined by our partners and are listed on our Website. We endeavor to ensure that all prices listed are accurate, but errors may occur. If we discover an error in the pricing of a product you have ordered, we will contact you as soon as possible. You may choose to reconfirm your order at the correct price or cancel it. If you cancel, you will receive a full refund. Payments can be made using various methods including PayPal, Stripe, and cryptocurrency via the BTCpay app.
Taxes and Duties
Prices displayed on the Website include taxes where applicable. However, depending on your delivery address, additional taxes or customs duties may apply. You are responsible for the payment of any such additional charges.
Delivery
Delivery costs vary depending on the destination and size/weight of the products. When you place an order, the estimated delivery time and cost will be specified at checkout.
Cancellations and Returns
You may cancel your order within a specified period if your order has not yet been shipped. For returns, items must be returned within 14 days of delivery in their original condition. Refunds will be processed upon receipt and inspection of the returned items.
Limitation of Liability
Falantasy is not liable for any indirect losses resulting from your use of the Website or associated with any products purchased. We are responsible for direct losses only up to the purchase price of the product you purchased.
Data Protection
We process your personal data according to our Privacy Policy, which provides detailed information on how we collect, store, and use your data.
Changes to Terms
Falantasy reserves the right to change these terms and conditions at any time. The new version will be effective as soon as it is accessible. You are advised to review these terms regularly to keep informed of any changes.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the jurisdiction in which Falantasy is located and any disputes will be subject to the exclusive jurisdiction of its courts.
By using the Website, you acknowledge that you have read, understood, and agree to these terms and conditions in full. If you have any questions or concerns about these terms, please contact us at customerservice@falantasy.com before using the Website.
